Citrix Receiver App Mac

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downloadWhy can't I download this file?Citrix

Great app This app works perfectly as far I can tell. Not sure why some losers are giving this 1 star but this worked great for me. Also, why don’t y’all just call the app “Citrix Receiver”? CR01 makes no sense and I would have downloaded it much earlier if I knew that’s what it was.

Citrix Receiver App For Mac

Applicable Products

  1. Home / Healthcare Professionals / Medical Staff / Integrated Systems / Epic Remote Setup for Mac with Citrix Receiver. Install Citrix Receiver app from citrix.com.
  2. Citrix Workspace app provides the full capabilities of Citrix Receiver, as well as new capabilities based on your organization’s Citrix deployment. Citrix Workspace app is built on Citrix Receiver technology, and is fully backward compatible with all Citrix solutions. Find the latest releases here.
  • Receiver
Citrix

Symptoms or Error

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.

Citrix

User is unable to log on from a MacBook using the Citrix Receiver for Mac. The session opens and eventually disappears without any error message.

Solution

To resolve this issue, complete the following steps:

  1. Select the System Preferences icon on the toolbar.

  2. Open the Sharing folder in System Preferences under Internet & Wireless, as displayed in the following screen shot:

  1. Check the Computer Name field. If it is blank, type a computer name for the machine so that a license can be assigned to it.

The session opens successfully from a MacBook using Citrix Receiver for Mac.

Problem Cause

Because the Mac devices does not have a registry like Windows devices, a license must be issued to the client devices name. If the device does not have a name, it cannot be issued a license. It attempts to assign a license to a null value, and the session drops.

Additional Resources

  • Citrix Discussions - Citrix Viewer Crashing in Mac OS X Lion (10.7)

  • Citrix Discussions - Citrix Viewer 11.9.15 crashes on Mac OS X 10.10.3 when connecting

STEP 1

Install Citrix Receiver app from citrix.com (current version is 12.3).

STEP 2

Open Safari and go to: mycitrix.bayhealth.org

STEP 3

Log in with your Windows username and password

STEP 4

Allow the Citrix plug in to run by hitting trust

STEP 5

Citrix Receiver App For Mac

You should see something like this depending on what applications and Epic environments you have access to. The Hyperspace production (yellow icon) will take you into the full version of Epic.

Citrix Receiver App Multiple Monitors

If you have any questions please call the IT Service Desk at 302-744-7196.